The Bookstore of the Future is… a Tree Museum?

Against Banned Books by florian.b
Against Banned Books by florian.b

“I would be the most content if my children grew up to be the kind of people who think decorating consists mostly of building enough bookshelves.”
Anna Quindlen

GalleyCat had a provocative post last week, “Is This the Bookstore of Tomorrow?“, spotlighting novelist Moriah Jovan’s anti-septic floorplan anchored by two Espresso machines (POD, not coffee) surrounded by workstations for searching and ordering books, with a corner kiosk for demoing eReaders, and a cash register.

Most notably, there’s not a single printed book in sight.

In her original post, “The Perfect Bookstore“, Jovan cheekily notes that her concept is going to “help [publishers and booksellers] solve all [their] problems”, derisively adding that the 2nd floor of this revolutionary bookstore “could house a coffee shop or used books or books that you wanted to order to keep in stock…”

Never mind the technophiliac focus on the Espresso (a large and expensive piece of machinery), or that eBooks currently represent only 1-2% of total annual book sales; Jovan’s approach completely misses the underlying appeal, and most sustainable premise, of a bookstore: it’s a real-life gathering place for a community.
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Three Rules for the National Poetry Slam

2009 National Poetry Slam
2009 National Poetry Slam

Eleven years ago next month, in Austin, TX, I took one of the most life-changing thrill rides ever when I attended my first National Poetry Slam, as a member of the 1998 team representing the Nuyorican Poets Café that would go on to become their first (and still only) team to win the Championship. The victory itself was amazing, but what really struck me and lasted much, much longer was the diverse community of poets in attendance, and their passion for the event that brought them together every Summer.

The competition was fierce, and there were some who took it way too seriously (myself included!), but late at night, after all of the bouts were done and people gathered in groups of old and new friends to talk, drink and trade poems, the true spirit of the slam always shone through: “It’s not about the points, it’s about the poetry.”

I came back from that first NPS inspired and on a mission, and in September of 1998 added a regular slam series to my fledgling reading series, a little bit louder, and the rest is history.

Literally.

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Platform 201 for Busy Writers: 1,000 True Fans

Mets Fan at Shea Stadium (Queens, New York) by Luke Redmond
Mets Fan at Shea Stadium (Queens, New York) by Luke Redmond

A creator, such as an artist, musician, photographer, craftsperson, performer, animator, designer, videomaker, or author – in other words, anyone producing works of art – needs to acquire only 1,000 True Fans to make a living.
Kevin Kelly, 1,000 True Fans

The “1,000 True Fans” theory states, effectively, that 1,000 literal fanatics each spending $100/year on your stuff is all you need for a sustainable career. It’s a model for which Trent Reznor is often used as an example, and much like the discredited “Long Tail Theory” it’s based on (Kelly and Chris Anderson are colleagues at Wired), it is overly simplistic and doesn’t really hold up to scrutiny.

It does, however, offer a reference point for the next step in building an author’s platform.

Platform 101 was about laying the foundation, physically and virtually. Once you have your foundation in place, you will slowly begin to attract an audience, some of whom might one day become enthusiastic fans who will not only buy your books (and short stories, and CDs, and t-shirts, etc.) but, perhaps more importantly, will also mobilize and spread the word far and wide on your behalf, sometimes without your even having to ask.

Platform 201 is about attracting, engaging and energizing that community, and these are three fundamental points to keep in mind while doing so:

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Review: GROUNDSWELL, by Charlene Li and Josh Bernoff

Groundswell
Groundswell

Solid info and insights, coupled with clear (if sometimes incomplete) case studies make GROUNDSWELL: Winning in a World Transformed by Social Technologies (Harvard Business School Press; 2008) ideal for the C-Suite skeptic and those trying to influence their embrace of socialization. Published last year, and working primarily from data collected in 2007, it holds up reasonably well as a “proof of concept” vehicle, and as such, is a perfect companion to Geoff Livingston’s NOW IS GONE: A Primer on New Media for Executives and Entrepreneurs.

Basically, the “groundswell” is Water Cooler 2.0 — people using technology to share their thoughts and opinions about products and services they love and loathe — and GROUNDSWELL makes a smart, practical case for listening, tapping, embracing and empowering that groundswell for the best competitive advantage of all: a passionate customer.

Co-authors Charlene Li and Josh Bernoff, both analysts with Forrester Research, take pains to keep things simple, writing in a style that’s one step above “Social Media for Dummies”, presenting a step-by-step strategic approach to understanding and leveraging their “groundswell” premise which wisely focuses on PEOPLE and OBJECTIVES before technology.

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Platform 101 For Busy Writers: 3 Simple Steps

Back Wheel by Stephanie Megan
Back Wheel by Stephanie Megan

“The best time to start promoting your book is three years before it comes out. Three years to build a reputation, build a permission asset, build a blog, build a following, build credibility and build the connections you’ll need later.”
Seth Godin

In an era of immediate gratification and information overload, patience is something few people have time for. They want “it” right now, whether “it” is an email response, a well-paying career, or the proverbial house with a white picket fence. For writers, the social web whispers promises of instant success and overnight fame if only they had a big enough following on Twitter, but the reality is, as Godin notes, very different.

I’ve realized over the past several months that there’s a tendency to oversimplify things, to assume everyone has a certain level of web and marketing savvy (not to mention free time), starting discussions about writers’ platforms, curating communities and “free vs. freemium” way too far ahead of the curve. For a lot of writers. something as seemingly simple as setting up a blog can become a huge, time-consuming effort for which the long-term value isn’t always quite clear or worthwhile.

It most certainly is worthwhile, though, so what follows is a simple 3-step model for building the foundation of your writer’s platform, no matter where you are on Godin’s theoretical timeline:

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Sorry, but Chris Brogan is no Warren Buffett

tunnel vision by Tommy Ellis
tunnel vision by Tommy Ellis

“the social media echo chamber is starting to crumble”
David Armano, Senior Partner, Dachis Corp

Depending on whom you choose to interact with on Twitter, it can easily seem like an echo chamber, and the release of a “report” last week declaring “It’s Official: Fortune 100 CEOs are Social Media Slackers” did nothing to change that perception.

The research found that the vast majority of Fortune 100 CEOs (Warren Buffett, Allan Lafley, Kenneth Chenault, Mary Sammons, et al) aren’t using most, if any, social networking tools, and came to a rather ridiculous, naive conclusion:

In our opinion, the top CEOs appear to be disconnected from the way their own customers are communicating.  They’re giving the impression that they’re disconnected, disengaged and disinterested. No doubt regulations such as Sarbanes Oxley and Reg-FD make CEOs cautious about comunicating freely, they’re missing a fabulous opportunity to connect with their target audience.

Conducted by ÜBERCEO — a TMZ-ish wannabe that claims to offer “the latest news, commentary, rumor and discussion about all things CEO” (noting they’re “about” CEOs, not “for” them) — one of the most glaring flaws in their “analysis’ is their definition of target audience, an antiquated term the social media “revolution” is supposed to have done away with.

There are some wonderful social media tools that have enabled people to communicate across boundaries; to broadcast their opinions, beliefs and experiences to the world; to “interact” with celebrities, representatives of their favorite brands, and other like-minded people; and, sometimes, even to sell each other stuff. But at its core, social media isn’t about connecting businesses, or their CEOs, to “target audiences” — it’s about people communicating with each other.

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Crowds vs. Gatekeepers: Not a Zero-Sum Game

Mediocrity by mercurialn
Mediocrity by mercurialn

“It’s bullshit! Crowds have terrible taste… If you let the people decide, then nothing truly adventurous ever gets out. And that’s a problem.”

–Christopher R. Weingarten (@1000TimesYes), #140Conf

Speaking at the 140 Characters Conference — a brazenly opportunistic affair best described as “a meeting of Twitter Early Adopters Anonymous” and the “biggest circle jerk of nothingness” — Weingarten’s rant has been called elitist by some, but it reiterated a point I’ve been harping on for a while now: the “wisdom of the crowds” is overrated.

The mythical “crowds” give us the bland mediocrity that dominates the bestseller lists in books and music, Hollywood’s Box Office and Nielsen’s TV ratings, at local poetry slams and on the crowded shelves of bodegas across the country! Of course, the flip side of that argument is that in every one of those examples, there’s a gatekeeper involved — a publisher, producer, writer, curator, marketer or buyer — giving the crowd what [they think] they want.

Times are changing and appealing to mediocrity isn’t quite as profitable as it used to be; the over-leveraged, over-extended, value-extracting publishers that have thrived on it for years are in trouble because they’re simply too big to change direction. Most of them will be gone or unrecognizably splintered in the next 5-10 years, and good riddance!

Make no mistake about it, however, you are committing an act of rebellion with every new channel you support. The record labels and major networks are starting to realize they cannot make money anymore. Soon they will realize the nagging truth that some of us have been shouting from the town square for years: The artists and the fans no longer need them… YOU are my record label.

–Matthew Ebel, You Are The Revolution

Hyperbole aside, Ebel’s point is a valid one. As has been noted ad nauseum lately, the Internet has leveled the playing field, theoretically enabling everyone to be a publisher, a marketer, a critic and a consumer. The democratization of the gatekeeper’s role hasn’t led to the increased creation nor consumption of quality content, though; quite the opposite, actually.

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