Commentary and advice on marketing, mostly for publishers (traditional and brands) and writers, but sometimes from a broader perspective.

Discovery is Publishers’ Problem; Readers are Doing Just Fine

Never mind the folly of dismissing Goodreads, a social network dedicated to books with 13m+ members and is steadily growing, or even Pinterest, where Random House has inexplicably attracted 1.5m followers, but the very idea that "something is really, chronically missing in online retail discovery" is arguably contradicted by Amazon's 2012 results, suggesting that "online retail discovery" isn't really a problem for readers. It's a problem for publishers.

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You Can’t Manage What You Don’t Measure: On Social Media & Publishing

For the third consecutive year, I had the pleasure of doing a presentation on social media for my friend Peter Costanzo's M.S. in Publishing: Digital and Print Media class at NYU last night, and while preparing for it, I was surprised by how much has changed since the first time, and how much hasn't. Pinterest and Tumblr are bigger deals now (or at least perceived as such), while Twitter is steadily maturing (from a business perspective), Facebook changes its approach every six months, and email is still the underrated king of the hill.

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Big Change for GOOD: When Publishing Content Isn’t Enough

A large part of GOOD's appeal was its unique business model, its compelling mission, and its target audience: "For People Who Give a Damn." While not replicable in any scalable way, it had a far more noble mission than the mercenary and fickle "connecting advertisers to eyeballs" model of most magazines, and it looks like that mission ultimately forced a complete and radical rethinking of the magazine itself.

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Why DRM is a Toothless Boogeyman, Ebooks are like Video Games, and Amazon is the Winner

It's not a huge stretch to posit Amazon as the reverse-Valve of the ebook world, constantly pushing the envelope in unexpected ways, aggressively experimenting with pricing, developing a core of popular franchises, while staying focused on delivering and optimizing the best consumer experience.

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Rethinking Engagement: Facebook and Permission Marketing

If you think of a “Like” as an opt-in, you’re as close to the value proposition of an email list as it gets outside of actually acquiring that email, and you should treat the content you post to your Facebook Page with as much care and attention as you do your email newsletters. Even better, think of your Facebook Page as a key component of your brand’s overall audience development strategy, complementing your website and email program, and as your audience there grows, leverage Facebook Insights as aggressively as your web analytics to inform and evolve your content strategy.

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Pottermore—When Disintermediation Goes Awry

While it's interesting to see the affiliate script flipped on Amazon, with their redirecting traffic to purchase the ebooks (surely with a nice cut of the revenue), the user experience leaves a lot to be desired, especially if you're used to purchasing your ebooks via the Kindle itself and/or the apps. The whole setup seems to be targeting hardcore fans—most of whom have probably already downloaded the ebooks for free via a torrent site—while asking the more casual reader to jump through hoops Amazon and B&N, in particular, have worked hard to eliminate.

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Moving Beyond THE BOOK; Three Takeaways from #Book2

The latest edition of Book^2 Camp, a publishing and technology "unconference," took place yesterday, and while it lacked the star power of last year's Margaret Atwood appearance, it was another worthwhile Sunday afternoon full of thoughtful conversations about the future of publishing. Three quick takeaways.

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