Blowing smoke, breaking mirrors
A couple of jobs back, when I still worked only in marketing, I used to joke around with an ebiz friend about which of us had the bigger “smoke and mirrors” job. I developed media kits, sell sheets and emails to promote our wares, and fought with our emedia department tooth and nail on developing the right tools for us to sell to our specific market; meanwhile, he was focused on finding new emedia products that worked on a corporate level and which the emedia department would have to implement and support across multiple markets. Neither of us had any solid metrics for what we did to really determine our effectiveness, while the sales reps depended on both of us to do our jobs well in order to effectively navigate the magical revenue stream that runs through cyberspace.
Except, of course, there is no such magical stream, as many publishers are now finding out.
Seth Godin, of whom I’m quickly becoming a disciple, isn’t a big fan of the emedia=revenue mindset that’s driving a lot of initiatives in the publishing world these days, but he’s not simply a naysayer with a soapbox, instead positing a different approach to emedia that, in his opinion, leads organically to revenue…when it’s deserved:
First, the market and the internet don’t care if you make money. That’s important to say. You have no right to make money from every development in media, and the humility that comes from approaching the market that way matters. It’s not “how can the market make me money” it’s “how can I do things for this market.” Because generally, when you do something for an audience, they repay you. The Grateful Dead made plenty of money. Tom Peters makes many millions of dollars a year giving speeches, while books are a tiny fraction of that. Barack Obama used ideas to get elected, book royalties are just a nice side effect. There are doctors and consultants who profit from spreading ideas. Novelists and musicians can make money with bespoke work and appearances and interactions. And you know what? It’s entirely likely that many people in the chain WON’T make any money. That’s okay. That’s the way change works.
Amen.
Just do it.