As broadcast and cable TV fragmented into hundreds of channels serving various overlapping demographics in search of the occasional mainstream hit, and streaming competitors leveraged nostalgia and cheap licenses to fund their own original mix of niche and mainstream content, YouTube was quietly "democratizing" video content the same way Blogger and WordPress did years ago, to similar effect.
For an allegedly liberal industry, publishers do a much better job of packaging and peddling the worst aspects of conservative punditry (along with celebrity memoirs and coloring books), while truth, history, and “diverse” perspectives and experiences are often dismissed as having limited commercial potential regardless of their cultural value. Many are sitting on a treasure trove of great content and access to a roster of truly creative people with timely and compelling insights and ideas that could literally change the world, but we’ll most likely just see a few anthologies cranked out to modest acclaim, with minimal marketing and zero cultural or financial impact.
I was excited to attend my first FOLIO: Show in ages, and after a slow start that included HTC'S awkward plea for VR content and some uninspired Facebook examples, things picked up with some great presentations from National Geographic, Harvard Business Review, The Foundry, and Revmade. While I didn't come across anything particularly new, there were some solid takeaways that I found helpful and heartening.
Over the years, I've worked with salespeople across a variety of industries and the best ones were always those who combined deep knowledge of our markets and products or services (backed by actual data) with an innate ability to identify their client's or (prospect's) real needs. They didn't rely on fancy media kits or elaborate PowerPoint decks, nor discounts or hefty expense accounts—all valid tactical tools to be used, or not, as each situation calls for—and personal relationships were just the icing on the cake they got to have and eat, too because they instinctively grasped Kaushik's underlying concept: understand a client's needs and challenges better than they do themselves, and then help them understand how to achieve their goals.
I've been fortunate enough to have had two great roles that explicitly embraced that overlap of marketing, technology, and social interaction--along with a history of that overlap benefiting me in more traditional roles. In both cases, it allowed me to take a holistic, strategic approach to integrated marketing, but neither title clearly communicates that on a resume, so I'm glad the Marketing question has been asked explicitly and I was able to address it head on.
Don't be fooled / by the cul de sac / the gingerbreading / the German engineering
That desire for community, to connect with others who share your interests, is what drives the best and worst of what, as a whole, makes the internet so invaluable -- from the early days of Usenet to Tumblr and whatever comes next -- and for some (including business execs who don't get it), so dangerous. I'm sure there are plenty of business lessons to be learned from all of this, and I'm sure there will be plenty of think pieces and hot takes addressing those, but I'm far more interested in grappling with the human element.