How the Internet (and Advertisers) Killed Journalism

Newspaper stands by wili_hybrid
Newspaper stands by wili_hybrid

The Atlantic has a must-read essay from James Warren, “When No News Is Bad News” (h/t @guykawasaki), that does an excellent job of putting into perspective how the Internet played a role in the death spiral of newspapers. Most interestingly, he makes it crystal clear how precarious the road ahead is for real journalism’s survival as a result, while calling bloggers out on their exaggerated self-importance and understated reliance on traditional media.

Newspapers have been and remain by far the largest source of news coverage and analysis in any city or town. Without the local paper, the TV and radio stations would be in difficult shape, despite the good work they often do. The most popular websites—Yahoo, the Drudge Report, MSNBC.com, CNN.com, the Huffington Post, you name it—also rely heavily on the work of newspapers, more often than not appropriating and linking to their stories without providing a penny in payment. As I write, the headline on the lead Huffington Post story is about the Bush administration “Burrowing Political Appointees into Career Civil Service Positions.” Upon closer inspection, this Huffington Post Story turned out to be a truncated version of what was in fact a quite interesting Washington Post story. (And upon even closer inspection, the actual story made clear that this had been common practice among all administrations in their final days and cited about 50 examples of the Bill Clinton administration doing the same thing.)

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Is the Future of Publishing…GOOD?

Don't Believe Everything You ReadThe bad news in the publishing industry didn’t let up last week as reports of cutbacks and layoffs and dramatically decreased revenues continued to pour in, and TheMediaIsDying tweeted every depressing bit of it, from major publications to small local radio stations, the rare bit of positive news they offered up paling in comparison.

One tweet in particular caught my eye because the issue in question had just arrived in the mail, one of several unsolicited “trial subscriptions” that have come my way recently, presumably to shore up increasingly problematic rate bases for ad-supported magazines:

themediaisdying The February WIRED is only 113 pages, of which only 31.5 are ad pages, per alleyinsider.com – not the usual 1:1 ratio. (@woodenhorsepub) 10:55 AM Jan 23rd from TweetDeck

Interestingly, there’s a letter to the editor in that issue that tweaks Wired about the amount of advertising they usually run, with a surprisingly defensive (and five times as long) reply that concludes with: “P.S.: Advertisers, please do not read this note.”

About an hour before that depressing tweet, GOOD magazine’s blog ran an interesting, if somewhat self-serving post, “Don’t Be (Quite As) Evil“, that posed the question, more or less, What if companies stopped advertising completely and, instead, put that money towards doing good things and getting PR for it?

These are scary days if you’re in the ad business, and not because the economy has bolted out from under us and off into a canyon. No, it’s scary because on the other side, there’s more terror still, because even when consumers begin to buy again, it’ll be harder to reach them. They don’t buy print media; they skip past television ads using their DVRs; they ignore pop-ups and banner ads online. And even if they’ve noticed your ads and go shopping for your gizmo, your $300 million ad-spend might be undone by a single, anonymous reviewer on Amazon: “This product sucks.”

Against that background of flailing ad effectiveness, companies are shifting their ad budgets, one tiny step at a time, towards meaningful P.R., dedicated to noble causes. But what’s stopping a massive company from working at a grander scale, to really do something?

The unavoidable answer: It’s because of you. It’s because you’re too uninformed, too indifferent, and too cynical. I’ll explain. Consumers haven’t quite yet proven that they put money where they’re morals are—or that they’re willing to spend the time and effort to figure out what’s moral to begin with. Too often, cynicism yields to blanket indictments of “corporate America,” which leaves businesses with few incentives to try harder. What really prevents big companies from investing more is the nagging fear that you, the consumer, won’t notice. Or what’s worse, that even if you do, you’ll never reward them for it.

Despite being marred by a gross over-simplification of how advertising works and an unfortunate “blame the reader” angle, it’s worth reading as its underlying premise is sound: companies should do good things and tell people about their efforts.

In the context of advertising vs. PR, though, and the currently precarious state of publishing, as the cover of their second issue (above) noted: “Don’t Believe Everything You Read”.

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Awkward Class War Humor

[youtube:http://www.youtube.com/watch?v=Ov3bqmSKW28] Part of me appreciates the wry humor, and part of me is totally offended by the young black mailroom guy playing the lottery. I thinks it's really advertising the lottery itself that's bothering me, as it's basically a sucker tax on the poor, "acceptable" because some of the revenue supposedly goes to schools. Of course, not in direct proportion to the neighborhoods where the most tickets are bought. In these tough times, it's like advertising liquor at an AA meeting.

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Is Print Advertising Dead?

Vintage Baby Ruth Ad by dklimke
Vintage Baby Ruth Ad by dklimke

Check out @themediaisdying on Twitter for a glimpse at the convulsions of an industry that’s either at death’s door or, for the more optimistically inclined, in the midst of a violent but necessary transformation.

I’ve worked in magazine publishing for 15 years now — consumer, B2B and non-profit — and as has been noted pretty much everywhere recently, 2008 was an ugly year.  Mass consumer and B2B brands are getting hit the hardest, but even local and niche brands with strong subscriber bases are getting hammered by this perfect storm, and surprisingly to almost no one with any sense some people, the Internet has turned out to not be the magic bullet it was proclaimed to be.

(In fact, in many cases, online publishing is effectively “trading dollars for pennies“, and the economic fallout that’s affected print advertising is undoubtedly going to affect online advertising, too. ETA: It already has.)

Flip through the most recent issues of your favorite magazines and you’ll probably notice they’re a little bit lighter than they used to be. Less editorial content; thinner paper; deeply discounted, sometimes desperately worded subscription offers.

Almost all of them likely have less ads (and in many cases less relevant ads) than they used to, too.

I was cautiously optimistic that the major damage might be limited to 2008, and 2009 could be a rebuilding year for most brands on flat revenues, with some going under and a few even pulling off a Miami Dolphins-style turnaround, but 13 days into the new year, it looks like things still haven’t quite hit bottom.

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Blowing smoke, breaking mirrors

The Internet is Broken!

A couple of jobs back, when I still worked only in marketing, I used to joke around with an ebiz friend about which of us had the bigger “smoke and mirrors” job.  I developed media kits, sell sheets and emails to promote our wares, and fought with our emedia department tooth and nail on developing the right tools for us to sell to our specific market; meanwhile, he was focused on finding new emedia products that worked on a corporate level and which the emedia department would have to implement and support across multiple markets.  Neither of us had any solid metrics for what we did to really determine our effectiveness, while the sales reps depended on both of us to do our jobs well in order to effectively navigate the magical revenue stream that runs through cyberspace.

Except, of course, there is no such magical stream, as many publishers are now finding out.

Seth Godin, of whom I’m quickly becoming a disciple, isn’t a big fan of the emedia=revenue mindset that’s driving a lot of initiatives in the publishing world these days, but he’s not simply a naysayer with a soapbox, instead positing a different approach to emedia that, in his opinion, leads organically to revenue…when it’s deserved:

First, the market and the internet don’t care if you make money. That’s important to say. You have no right to make money from every development in media, and the humility that comes from approaching the market that way matters. It’s not “how can the market make me money” it’s “how can I do things for this market.” Because generally, when you do something for an audience, they repay you. The Grateful Dead made plenty of money. Tom Peters makes many millions of dollars a year giving speeches, while books are a tiny fraction of that. Barack Obama used ideas to get elected, book royalties are just a nice side effect. There are doctors and consultants who profit from spreading ideas. Novelists and musicians can make money with bespoke work and appearances and interactions. And you know what? It’s entirely likely that many people in the chain WON’T make any money. That’s okay. That’s the way change works.

Amen.

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Online vs. Print Reality Check

Buried in a glowing American Journalism Review article about the success of The Politico -- a politics-only news website that launched a couple of years ago and is getting 25 million page views/month -- is the fact that 60% of its revenue comes from its laser-targeted, thrice-weekly 27,000 circ print edition, without which, the site would  "be losing catastrophic amounts of money." THE PLIGHT OF POLITICO -- AND EVERYONE ELSE. The success of Politico actually seems like an incredibly discouraging sign for the media. Here you have this forward-thinking, primarily virtual venture to create a political news organization that marries…

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Hello, March. You’re looking good!

This past Winter has sucked on a number of levels, not the least of which is the apparent Gonzalez Plague that’s been bouncing between the four of us for what seems like three months now. It was India’s turn this weekend — she stayed home sick today after not being able to sleep well with congestion, a sore throat and possible ear infection — while I’m still recovering from my go-round last week.

But March is slowly shaping up to be a banner month for the Gonzalez Clan as the house search — of which I’m not allowed to talk about any more until we have an accepted offer and signed contract — took an interesting turn this weekend. The upshot is we’re well positioned to find something a lot better than we could have hoped for three years ago, and have an outside shot at something particularly amazing if we can pull it off. Fingers crossed, please!

Of good news I can talk about, though, I put in my two weeks notice at the 9-to-5 this morning and as of March 24th will become the Advertising Sales Director for a trio of consumer enthusiast magazines, including the one I’ve been selling for the past year. (Yes, I was poached!) My first day at the new job will be almost 18 months to the day I made the move from marketing to sales at my previous job, a place which has seemingly slipped further into the toilet over the past year, and will put me three years ahead of the “5 Year Plan” I put forth while still there back in 2006, when the latest Marketing Director came onboard.

At that time, I said I wanted to move into sales within 2 years and then into an Ad Director position by the 5th year. Instead, I managed to pull off the former 6 months later and the latter in only 2 years! I’m still waiting for the high to wear off and the pressure to set in, but until it does, it’s celebration time!

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