Commentary and advice on marketing, mostly for publishers (traditional and brands) and writers, but sometimes from a broader perspective.

Three Tips for Curating the Community #TOC

communities already exist by Will Lion
communities already exist by Will Lion

This week’s Tools of Change Conference ended yesterday and even though I wasn’t in attendance, thanks to the laudable efforts of several Tweeters (@thewritermama, in particular), I felt like I was there the whole time. As is typically the case after a good conference, I’m simultaneously mentally exhausted and recharged by the ideas and opinions that came out of it.

Three specific takeaways really stood out for me and have been rolling around in my head all week:

1) It’s all about the tribe; everything else is secondary.

2) Technology is the icing and, many times, vanilla is just fine as long as the cake is good.

3) Publishers need to think more like community organizers.

Back in the late-90s, I founded a poetry reading series here in New York City called “a little bit louder” (now known as louderARTS) that you can read about in Cristin O’Keefe Aptowicz’ definitive history Words in Your Face: A Guided Tour Through Twenty Years of the New York City Poetry Slam. (Chapter 19 is my favorite!) In the four years I ran it — as curator, host, accountant, and occasionally even poet — I learned a lot about community organizing, and most of that experience is directly transferable to one of the primary themes of TOC, building communities around content.

Here are three fundamental tips for curating a community, whether it’s artistic, political or vegetable gardening:

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Building Communities Around Content #TOC

Today kicked off the Tools of Change for Publishing Conference here in NY, and while I wasn’t able to attend, I was following it throughout the day on Twitter (#TOC), particularly via the Tweets of @annmichael, @RonHogan and @thewritermama, the latter of whom practically transcribed what appeared to be the highlight of the day: Building Communities Around Content.

It’s a topic that’s become Priority #1 for many publishers, books and magazines alike, as well as more marketing-savvy writers, and it’s one I have both a personal and professional interest in, too.

Touching on everything from defining one’s community, to determining ROI, to leveraging the natural inclination to form tribes, this session alone was probably worth the cost of admission for most attendees, and it would have been a great opportunity for someone from Portfolio to be standing outside selling copies of Seth Godin’s Tribes!

There were two particularly interesting points raised that piqued my interest enough to retweet, the first of which was right out of Tribes:

@annmichael the social infrastructure of the community is much more important than the technology infrastructure #TOC

@RonHogan #toc what kind of Return On Attention are you offering readers?

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The Problem With Self-Publishing

Creative independence by nattu
Creative independence by nattu

HarperStudio — one of a handful of publishers who really seems to understand how to use the internet and social media — is running a web poll on their home page right now that asks: “Are you less likely to read a book if it is self published?”

As I write this, there have been 15 votes and “YES” is winning with 60% of them. Of course, it’s not the least bit scientific (and doesn’t claim to be), but I wouldn’t be going too far out on a limb to predict that, barring some targeted effort by Author Solutions, no matter how many responses they end up getting, “YES” will win, because the phrasing and context of the question favor that response.

I voted “NO” because I know better.

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Free Chapbook: Crazy White Devil

Download a free copy of Crazy White DevilIt’s been years since I created a chapbook.

Six, to be exact.

I released Selected Squares of Concrete — a de facto “best of” poetry collection of new, revised, never-before-released and old favorites — back in March of 2003, smack in the middle of the razor-thin slice of time between my return to the NYC poetry scene after living down in Virginia for a year, and my walking away from it again about three months later, more or less permanently.

I’ve wanted to create a new chapbook for a little while now, just for myself, to collect in one place the handful of newer poems I’d written over the past few years, for those random times I end up at a poetry reading and want to get on the mic. Like last night, for example, when I decided to check out my local poetry reading and had to dig through a pile of random poems, several of which were 2-3 edits old, to find something I liked.

It was interesting reading in a totally unfamiliar setting with only one other person I knew in the small audience, and there were a couple of poets there I would have liked to have had something to give, partly to promote Spindle, but also to establish myself in the scene since I’m a terrible self-promoter.

That’s when the idea hit me; an experiment in social networking: offer a free chapbook and see how big my platform, and what my social “reach” is!

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How the Internet (and Advertisers) Killed Journalism

Newspaper stands by wili_hybrid
Newspaper stands by wili_hybrid

The Atlantic has a must-read essay from James Warren, “When No News Is Bad News” (h/t @guykawasaki), that does an excellent job of putting into perspective how the Internet played a role in the death spiral of newspapers. Most interestingly, he makes it crystal clear how precarious the road ahead is for real journalism’s survival as a result, while calling bloggers out on their exaggerated self-importance and understated reliance on traditional media.

Newspapers have been and remain by far the largest source of news coverage and analysis in any city or town. Without the local paper, the TV and radio stations would be in difficult shape, despite the good work they often do. The most popular websites—Yahoo, the Drudge Report, MSNBC.com, CNN.com, the Huffington Post, you name it—also rely heavily on the work of newspapers, more often than not appropriating and linking to their stories without providing a penny in payment. As I write, the headline on the lead Huffington Post story is about the Bush administration “Burrowing Political Appointees into Career Civil Service Positions.” Upon closer inspection, this Huffington Post Story turned out to be a truncated version of what was in fact a quite interesting Washington Post story. (And upon even closer inspection, the actual story made clear that this had been common practice among all administrations in their final days and cited about 50 examples of the Bill Clinton administration doing the same thing.)

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Is the Future of Publishing…GOOD?

Don't Believe Everything You ReadThe bad news in the publishing industry didn’t let up last week as reports of cutbacks and layoffs and dramatically decreased revenues continued to pour in, and TheMediaIsDying tweeted every depressing bit of it, from major publications to small local radio stations, the rare bit of positive news they offered up paling in comparison.

One tweet in particular caught my eye because the issue in question had just arrived in the mail, one of several unsolicited “trial subscriptions” that have come my way recently, presumably to shore up increasingly problematic rate bases for ad-supported magazines:

themediaisdying The February WIRED is only 113 pages, of which only 31.5 are ad pages, per alleyinsider.com – not the usual 1:1 ratio. (@woodenhorsepub) 10:55 AM Jan 23rd from TweetDeck

Interestingly, there’s a letter to the editor in that issue that tweaks Wired about the amount of advertising they usually run, with a surprisingly defensive (and five times as long) reply that concludes with: “P.S.: Advertisers, please do not read this note.”

About an hour before that depressing tweet, GOOD magazine’s blog ran an interesting, if somewhat self-serving post, “Don’t Be (Quite As) Evil“, that posed the question, more or less, What if companies stopped advertising completely and, instead, put that money towards doing good things and getting PR for it?

These are scary days if you’re in the ad business, and not because the economy has bolted out from under us and off into a canyon. No, it’s scary because on the other side, there’s more terror still, because even when consumers begin to buy again, it’ll be harder to reach them. They don’t buy print media; they skip past television ads using their DVRs; they ignore pop-ups and banner ads online. And even if they’ve noticed your ads and go shopping for your gizmo, your $300 million ad-spend might be undone by a single, anonymous reviewer on Amazon: “This product sucks.”

Against that background of flailing ad effectiveness, companies are shifting their ad budgets, one tiny step at a time, towards meaningful P.R., dedicated to noble causes. But what’s stopping a massive company from working at a grander scale, to really do something?

The unavoidable answer: It’s because of you. It’s because you’re too uninformed, too indifferent, and too cynical. I’ll explain. Consumers haven’t quite yet proven that they put money where they’re morals are—or that they’re willing to spend the time and effort to figure out what’s moral to begin with. Too often, cynicism yields to blanket indictments of “corporate America,” which leaves businesses with few incentives to try harder. What really prevents big companies from investing more is the nagging fear that you, the consumer, won’t notice. Or what’s worse, that even if you do, you’ll never reward them for it.

Despite being marred by a gross over-simplification of how advertising works and an unfortunate “blame the reader” angle, it’s worth reading as its underlying premise is sound: companies should do good things and tell people about their efforts.

In the context of advertising vs. PR, though, and the currently precarious state of publishing, as the cover of their second issue (above) noted: “Don’t Believe Everything You Read”.

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Twitter Tips for Writers

I raved about my former Writer’s Digest colleague, Maria Schneider, a couple of weeks back — towards the end of a long rambling post that no one but my wife probably read — because she’s put together one of the best websites for writers out there at editorunleashed.com.

She’s not only producing some great content including tips on writing and getting published and links to great free resources, she’s interviewing writers and agents, hosting a vibrant and active community, and has even started offering workshops on everything from writing an effective query letter to intensive fiction workshops designed to help you finish that novel.

Her post today about Twitter was particularly timely as I’ve started using it a lot lately, both personally and professionally, but I’m not sold yet on its real value. I’m still in the early stage of what she likens to “being at a cocktail party where you know no one”, but her tips on how writers can get the most out of it and 25 Twitterers to follow is a great resource:

There’s a bunch of publishing types using Twitter and following them is tapping into the zeitgeist—a never-ending stream of conversations, random thoughts and links. It gives you access to lots of smart, interesting, connected people.

But if you’re just getting started on Twitter it can be really intimidating, so I’ve made this list of 25 good follows for writers composed of the twitterati, book bloggers, agents, publishers and writers. This is by no means an exhaustive list of twitterati, but it may be a good start for you. Check out who these folks follow to find many more.

There are several people on her list I wasn’t following whom I added, including Bo Sacks (who surprisingly only has 83 followers?!?!) and Ron Hogan, and I was glad to see my old publisher Soft Skull there, as Richard Nash has a very high signal:noise ratio (something many Twitterers, myself included, haven’t quite figured out yet).

I’ll add to her tips that you can also do a version of Google Alerts on Twitter Search, and get an RSS feed for any topic of interest being discussed on Twitter.

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