Attack of the Social Media Gurus

Scream Duck at it again. by digicolleen
Scream Duck at it again. by digicolleen (permission granted)

Have you heard, yet? EVERYBODY is on Twitter!

It’s grown 1,382,000% since last year!

Even William Shatner is using it!

This may come as a surprise but I don’t have a degree in acting. http://tinyurl.com/ct6sut Please subscribe to my YouTube channel

1:54 PM Mar 21st from web

Also, Google is dead; Facebook is broken; and those dreadlocked guys with the funny dance moves are lip-synching!

Okay, fine, Rob and Fab really couldn’t sing, but if any of the 8 million people who bought their album back in 1989 did so because of their videos and dancing, they deserved to be duped. The rest is hyperbolic BS that’s been floating around the Twitterverse lately, mostly promoted by self-proclaimed social media gurus trying to make a quick buck, and websites like Mashable, which recently changed its tagline to “The Social Media Guide”, looking to capitalize on a trend and boost their ad impressions.

Seriously, can we get a little perspective here?

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Advertising is Failure

Day 214 - White Noise by FadderUri
Day 214 - White Noise by FadderUri

Digital guru Steve Rubel interviews Jeff Jarvis, author of “What Would Google Do?“, who makes an interesting point that I suspect many marketers are going to have in the back of their minds when the economy ultimately turns around and they reassess their marketing strategies and measure the results of their responses to the meltdown.

Mr. Rubel: Are customer service and peer-to-peer advocacy the new advertising? And if so, how does that change the ad industry?

Mr. Jarvis: Advertising is failure.

If you have a great product or service customers sell for you and a great relationship with those customers, you don’t need to advertise.

OK, that’s going too far. There is still a need to advertise — because customers don’t know about your product or a change in it or because, in the case of Apple, you want to add a gloss to the product and its customers. But in the book, I suggest that marketers should imagine stopping all advertising and then ask where they would spend their first dollar.

In an age when competition and pricing are opened up online and when your product is your ad, you need to spend your first dollar on the quality of your product or service. If you’re Zappos, you spend the next dollar on customer service and call that marketing. If the next dollar goes to advertising, there has to be a reason — and if the product is good enough, that reason may fade away.

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Hitting the Reset Button on emedia

Ultimately, publishers' primary focus should be to curate great content that people are willing to pay for, and to organize and nuture a community around that content and the authors who create it. That community will exist in multiple places and spaces, physical and virtual, and it will flow into whatever container suits it best.

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When the Internet Flapped its Wings

Something disappeared into the ripple by tanakawho
Something disappeared into the ripple by tanakawho

While preparing for a series of meetings on emedia strategy over the weekend, one thought kept nagging at me: What the hell is emedia anyway?

Online and email advertising, webcasts, virtual trade shows, ebooks, ecommerce…oh, my! In the publishing world, it is the holy grail that will save us all thanks to high profit margins and easy scalability (relative to print media), but it seems like the goal posts that define it and its success are getting moved every year as the smoke gets thicker and the mirrors are repositioned.

Where does emedia really fit in the big picture of magazine publishing? Is it another revenue stream running off of Content Mountain — I still believe Content is King, though Context is now his equally powerful Queen — or is it something new and different altogether that calls for a brand new canvas and change of scenery?

If print media is the physical container that content and advertising is packaged into and delivered to the reader, and the subscription and advertising revenues it generates is offset by its related editorial, printing, production, circulation and fulfillment expenses, then shouldn’t emedia be budgeted and defined the same way? Would the profit margins for a website be as high if it had to bear even half of the burden of the expenses of the print container from where much of its content and most of its brand awareness comes from?

If there were no print host, could the electronic parasite survive?

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Rise of the Publetariat

If you're a self-published author or independent micro-press, these are very interesting times we're living in as Amazon officially announced the new Kindle, major publishing companies are in meltdown mode, and the entire industry is scrambling to figure out what's next. While following the Tools of Change Conference on Twitter, I came across an intriguing tweet from @indieauthor: #TOC Publetariat.com "outed" in Rise of Ebooks panel - can't stuff the genie back in the bottle, so I'm going w/ it: www.publetariat.com Cool name, and intrigued by the alleged "outing", I clicked through to find a website that aims to fill what, to my knowledge,…

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How the Internet (and Advertisers) Killed Journalism

Newspaper stands by wili_hybrid
Newspaper stands by wili_hybrid

The Atlantic has a must-read essay from James Warren, “When No News Is Bad News” (h/t @guykawasaki), that does an excellent job of putting into perspective how the Internet played a role in the death spiral of newspapers. Most interestingly, he makes it crystal clear how precarious the road ahead is for real journalism’s survival as a result, while calling bloggers out on their exaggerated self-importance and understated reliance on traditional media.

Newspapers have been and remain by far the largest source of news coverage and analysis in any city or town. Without the local paper, the TV and radio stations would be in difficult shape, despite the good work they often do. The most popular websites—Yahoo, the Drudge Report, MSNBC.com, CNN.com, the Huffington Post, you name it—also rely heavily on the work of newspapers, more often than not appropriating and linking to their stories without providing a penny in payment. As I write, the headline on the lead Huffington Post story is about the Bush administration “Burrowing Political Appointees into Career Civil Service Positions.” Upon closer inspection, this Huffington Post Story turned out to be a truncated version of what was in fact a quite interesting Washington Post story. (And upon even closer inspection, the actual story made clear that this had been common practice among all administrations in their final days and cited about 50 examples of the Bill Clinton administration doing the same thing.)

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Twitter Tips for Writers

I raved about my former Writer’s Digest colleague, Maria Schneider, a couple of weeks back — towards the end of a long rambling post that no one but my wife probably read — because she’s put together one of the best websites for writers out there at editorunleashed.com.

She’s not only producing some great content including tips on writing and getting published and links to great free resources, she’s interviewing writers and agents, hosting a vibrant and active community, and has even started offering workshops on everything from writing an effective query letter to intensive fiction workshops designed to help you finish that novel.

Her post today about Twitter was particularly timely as I’ve started using it a lot lately, both personally and professionally, but I’m not sold yet on its real value. I’m still in the early stage of what she likens to “being at a cocktail party where you know no one”, but her tips on how writers can get the most out of it and 25 Twitterers to follow is a great resource:

There’s a bunch of publishing types using Twitter and following them is tapping into the zeitgeist—a never-ending stream of conversations, random thoughts and links. It gives you access to lots of smart, interesting, connected people.

But if you’re just getting started on Twitter it can be really intimidating, so I’ve made this list of 25 good follows for writers composed of the twitterati, book bloggers, agents, publishers and writers. This is by no means an exhaustive list of twitterati, but it may be a good start for you. Check out who these folks follow to find many more.

There are several people on her list I wasn’t following whom I added, including Bo Sacks (who surprisingly only has 83 followers?!?!) and Ron Hogan, and I was glad to see my old publisher Soft Skull there, as Richard Nash has a very high signal:noise ratio (something many Twitterers, myself included, haven’t quite figured out yet).

I’ll add to her tips that you can also do a version of Google Alerts on Twitter Search, and get an RSS feed for any topic of interest being discussed on Twitter.

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